Privacy Policy

Effective Date: June 27, 2025

Divine Hope Healthcare (“Company,” “we,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, maintain, and disclose your personal information when you visit our website or interact with us online. It also outlines your rights regarding that information and how you can contact us to exercise them.

By using our website, you agree to the terms of this Privacy Policy. This Policy may be updated from time to time, and we will post changes directly on this page with the updated effective date. Please check back regularly to stay informed.

1. Information We Collect

a. Personally Identifiable Information (PII)

We may collect information that can be used to identify you, including:

Full name
Email address
Phone number
Mailing address
Any other information voluntarily submitted through our contact forms.

b. Non-Personal Information

We also collect information that does not directly identify you, such as:

IP address
Browser type and version
Device information
Pages visited on our site
Usage data via cookies and analytics tools.

2. How We Collect Information

We collect information in the following ways:

Directly from you when you complete a form, subscribe to updates, or contact us.
Automatically through cookies, server logs, and analytics when you browse our website.

3. Use of Your Information

We use the information collected to:

Respond to your inquiries or requests
Provide and improve our services
Customize user experience
Monitor website performance
Ensure security and prevent fraud
Comply with legal obligations

We do not sell your personal information to third parties.

4. Cookies and Tracking

We use cookies and similar technologies to:

Analyze site traffic and user behavior
Customize content
Improve user experience

You can control cookies through your browser settings. If you disable cookies, some parts of our website may not function properly.

5. Third-Party Sharing

We may share your information with:

Service providers who help us operate our website or manage inquiries
Legal authorities, if required by law
Successors in the event of a business transfer

We do not allow third-party marketing use of your information without your explicit consent.

6. Data Security

We use appropriate physical, technical, and administrative safeguards to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of data transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Policy, or as required by law.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect information from individuals under the age of 13. If we discover that we have unintentionally collected such information, we will delete it promptly.

9. Your Privacy Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Correct or update inaccurate information
Request deletion of your data
Opt out of future communications

To exercise these rights, please contact us using the details below.

10. Links to Other Sites

Our website may contain links to external websites. We are not responsible for the privacy practices of those third-party sites. Please read their privacy policies before submitting any personal information.

11. HIPAA Compliance

If any data collected on our site constitutes Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA), we will handle it in accordance with our Notice of Privacy Practices, available upon request.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Divine Hope Healthcare
18040 Donegall Ct, Hagerstown, MD 21740, USA.
+1 (301) 809-7711
info@divinehopehealth.com